Cookie Policy
We use cookies on the Derby Leisure and Events website to track user activity on the site, this is standard practice for all websites. While we will endeavour to keep the list below updated, the Derby Conference Centre site relies on many third party services and the list may therefore become out of date if those services alter the cookies they use. Please note that all of these Cookies exist to enable functionality on the website and not for advertising purposes. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively effect your experience on the site.We only use Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Google have their own cookies, which are controlled by them.
How do I disable the cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:‐
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting
For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2 Click on the icon “privacy”
3 Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu “Files”> “Preferences”
2 Privacy
Privacy
The website may contain links to third party websites from time to time and all such links are provided for information purposes only. DLEV is not responsible for the content of or the accuracy of information contained on such websites and hereby excludes all liability for any claims, loss, demands or damages of any kind arising as a result of accessing third party websites from the links contained in the website.
All trademarks, logos, software or any other of its intellectual property rights are the exclusive property of DLEV and visitors do not have any right to use these trademarks without the express permission of DLEV. On occasion, this website may contain third party trademarks from time to time and visitors do not have any right to use such third party trademarks without the express permission of that third party.
We will treat all personal data we hold on you in accordance with current UK data protection legislation (including the UK General Data Protection Regulation or UK GDPR and the Data Protection Act 2018).
Intellectual Property Rights and Copyright
All copyright and other intellectual property rights in the contents of the Website (including the design of the website) are the exclusive property of DLEV and accordingly all rights are reserved. Visitors to the website are only permitted to copy, print or download information from the website for personal use and may not download, copy or print any of the pages for any business purpose.
How is personal information collected?
We may obtain your personal data from the following sources:
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From you directly: e.g. through your interactions with our website, including personal data you provide to us directly when you complete the contact form on the website, over the phone, via emails, paper forms, in person or when you use our online systems such as by logging into our Wi-Fi.
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From you indirectly: e.g. from third party service providers that are assisting us in providing you with a service (such as third party reservations platform when you make a booking).
What personal information collected?
The list below provides a non-exhaustive list of the types of personal data collected by us:
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Mandatory contact/identification details including name, phone number and email address.
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Voluntary contact/identification details including date of birth and postcode
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Details relating to the nature of enquiry and/or information relating to your reservation or free entry (for example, seating preferences, group size, time, dietary requirements and social occasion information such as whether you or your guest are celebrating a birthday or anniversary and accessibility requirements etc.).
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Online identifiers (including your device information such as IP and MAC address when you log-in to our WiFi or navigate our website).
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Financial details (e.g. confirmation of whether you paid by card and card type, your name, the last four digits of your long card number, the CVC number and expiry date).
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Voucher or other discount details if you provide them to us (such as the voucher number, your name and contact details and the voucher amount).
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Details and records of your request, complaint or query and/or any feedback you submit about your experience with us.
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Categorisation of you as a customer based on the information we have about you from various sources (for example, if this is your first experience with us or you are a regular customer).
We do not need to process any information which would be considered to be ‘special category data’ (that is any information which, for example, reveals your ethnic or racial origin, political affiliations or health data) in order to provide your services. To the extent that you confirm that you or your party have any underlying health condition when reserving or booking with us (such as an allergy or disability) we will only process such information based on your explicit consent for such period of time as is necessary to provide our services. Where you provide such data on behalf of a member of your party, you confirm that you have obtained their consent for us to process this information. Please ensure that you bring this Privacy Notice to the attention of your party.
Requests, issues and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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Victoria Pepper